Terms of Service
Terms of Service
Last updated: September 7, 2026
These Terms of Service (“Terms”) govern your access to and use of hilainesoftbra.com and any purchases made from Hilaine. Throughout these Terms, “we,” “us,” and “our” refer to Hilaine.
By visiting our website, placing an order, or using our services, you agree to these Terms and our other posted policies. If you do not agree, please do not use the website.
1. Online Store Terms
You must have the legal capacity required in your jurisdiction to use this website and make a purchase. If you are not legally able to enter into a binding agreement, you may use the store only with the involvement and permission of a parent or legal guardian.
You may not use our website or products for unlawful, fraudulent, abusive, or unauthorized purposes.
2. General Conditions
We reserve the right to refuse service, cancel orders, restrict access, or suspend website features when reasonably necessary to protect Hilaine, our customers, or third parties; comply with applicable law; prevent fraud; or enforce these Terms.
We may update, suspend, or discontinue any part of the website without prior notice, subject to applicable consumer law.
3. Product Information
We make reasonable efforts to display product descriptions, colors, measurements, and images accurately. However, colors and appearance may vary depending on your device, screen settings, lighting, and manufacturing variations.
Customers are responsible for reviewing product information and available size guidance before completing a purchase. Product availability is not guaranteed.
4. Prices and Payments
Prices may change without notice. The price charged for an order will be the price displayed during checkout when the order is submitted, except in cases of an obvious pricing or technical error.
Available payment methods are displayed during checkout. You agree to provide current, complete, and accurate billing and payment information.
Taxes, duties, shipping charges, or other applicable fees may be added during checkout or assessed by local authorities, depending on the destination.
5. Orders
An order confirmation acknowledges that we received your order, but it does not necessarily mean that the order has been accepted or shipped.
We may cancel or limit an order because of product availability, suspected fraud, payment issues, inaccurate information, pricing errors, shipping restrictions, or other legitimate business reasons. If we cancel an order after payment has been collected, the applicable amount will be refunded.
6. Shipping and Delivery
Shipping estimates are provided for convenience and are not guaranteed delivery dates. Delivery may be affected by carriers, customs authorities, weather, holidays, local disruptions, or circumstances outside our reasonable control.
You are responsible for providing accurate and complete delivery information. Our Shipping Policy forms part of these Terms.
7. Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund Policy. Nothing in these Terms limits mandatory consumer rights that cannot lawfully be excluded.
8. Accuracy of Website Information
Information on the website is provided for general purposes. We may correct errors, inaccuracies, or omissions and update product information, pricing, promotions, or availability at any time.
9. Prohibited Uses
You may not:
- Use the website for illegal, fraudulent, or deceptive activity;
- Violate intellectual property, privacy, or other legal rights;
- Transmit viruses, malware, or harmful code;
- Attempt to gain unauthorized access to the website or related systems;
- Interfere with website security or operation;
- Scrape, copy, reproduce, or exploit website content without authorization;
- Submit false, misleading, or harmful information;
- Use automated tools in a way that places an unreasonable burden on the website.
10. Intellectual Property
Unless otherwise stated, the website and its content—including text, branding, graphics, photographs, videos, designs, layouts, and logos—are owned by or licensed to Hilaine and are protected by applicable intellectual property laws.
You may access the website for personal, non-commercial shopping purposes. No content may be copied, reproduced, distributed, modified, sold, or commercially exploited without prior written permission.
11. Third-Party Services and Links
Our store may use or link to third-party services, including Shopify, payment providers, analytics providers, and shipping carriers. We are not responsible for the independent content, availability, terms, privacy practices, or actions of third parties.
Your use of third-party services may be subject to separate terms and policies.
12. Reviews and User Content
If you submit a review, photograph, comment, suggestion, or other content, you confirm that you have the right to submit it and that it does not violate any law or third-party right.
You grant Hilaine a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, and display submitted content for operating and promoting the store, subject to applicable law.
We may remove content that is unlawful, misleading, abusive, infringing, or otherwise inappropriate.
13. Disclaimer of Warranties
To the maximum extent permitted by law, the website and its content are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, secure, or suitable for every individual purpose.
Any warranties or consumer protections that cannot legally be excluded remain in effect.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Hilaine will not be liable for indirect, incidental, special, punitive, or consequential losses arising from the use of the website or products.
Where liability cannot be excluded, it will be limited only to the extent permitted by applicable law. Nothing in these Terms excludes liability or consumer rights that cannot lawfully be excluded or limited.
15. Indemnification
To the extent permitted by law, you agree to indemnify Hilaine against claims or losses resulting from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
17. No Waiver
Our failure to enforce a provision of these Terms does not waive our right to enforce it later.
18. Changes to These Terms
We may update these Terms by publishing a revised version on this page. Changes apply from the effective date stated in the updated Terms, subject to applicable law.
19. Governing Law
These Terms are governed by the laws applicable to Hilaine’s operations and the transaction, without limiting any mandatory consumer protections available in the customer’s place of residence.
20. Contact
Questions about these Terms may be sent to:
We reply within 24-48 hours.